LS3060 Freeze on deleting file

Moderators: HPC, Daven

Post Reply
BenH
Posts: 4
Joined: Tue Oct 28, 2014 7:45 pm
Contact:

LS3060 Freeze on deleting file

Post by BenH »

Hi all,

I've been playing with my new favourite toy, and its been running soundly until today when I attempted to delete an old prototype file. After pressing Del and thinking for a while, I get an error message fill the screen in Chinese characters (see images)

Also found that the control panel freezes after running a cut file.

This happens regardless of whether the Laser is connected to the PC or not. If I attempt to delete the file from Lasercut 5.3 whilst the machine is connected, Lasercut freezes too.

Image
Image

Any ideas?

Cheers in advance.

Ben
Matrix
Posts: 49
Joined: Tue Jan 17, 2012 4:48 pm
Contact:

Re: LS3060 Freeze on deleting file

Post by Matrix »

Hi Ben,

Tried translating your error message using an online chinese character finder - the two characters on the right mean "failed", so I guess it's probably not saying anything that you don't already know!
Based on similar experiences here in the past, you could try the following couple things (not necessarily in this order)...

1) See if the 'delete all' button in the LaserCut download window will work. Of course, you will have to load all your programs back into the machine later (you have backups on the PC, I hope!) - but, with luck, it will simply ignore corrupted files and re-format the whole lot.

2) Again, in the LaserCut download window, click the 'download cfg' button. This writes to the machine a file containing all the data about the machine size, speed of movement etc. On our 6090, we've had this file get corrupted a couple times, totally at random it seems. When this happens, the machine can do all sorts of weird and unexpected things!

One important tip with LaserCut and these machines. They really don't like long file names! They use technology from donkey's years ago, before Windows ruled the PC world - so they only properly support the old DOS style file name. If you use long file names, and two names happen to begin with the same first eight characters, it can cause problems, as either the software or the machine can get the names mixed up, or simply fail to save/load the files correctly.

Hope that's some help to you. If you still can't get things running again, I'd contact HPC directly - their customer service has always been excellent whenever we've needed their help.

Cheers,
Steve.
Last edited by Matrix on Wed Oct 29, 2014 12:33 pm, edited 1 time in total.
BenH
Posts: 4
Joined: Tue Oct 28, 2014 7:45 pm
Contact:

Re: LS3060 Freeze on deleting file

Post by BenH »

Cheers Steve!

Tried downloading the config first, but that froze, so I bit the bullet and deleted everything on there and re-downloaded the config.

Works fine again!

I'll also bare in mind the file name advice, I'm sure its inadvertently been the cause of a few previous anomalies.
Matrix
Posts: 49
Joined: Tue Jan 17, 2012 4:48 pm
Contact:

Re: LS3060 Freeze on deleting file

Post by Matrix »

You're welcome. Glad to hear you have your baby back! :D
Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest