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Lasercut Help Required
Posted: Mon Dec 24, 2018 4:43 pm
by Bluestorms
Hi, I had to re register as I couldnt login any more, anyway I have just bought a HPC3060 pro at a price I could not say no to. The person who I bought the machine from says they may have the dongle when they have cleared out the room that it was in, but will have to wait about 2 weeks and they are not 100% sure they have it. Is there a way I can run laser cut on windows 7 without the dongle? I emailed HPC last Thursday but have not heard back from them yet. The machine is only 2 years old, hardly used and was purchased brand new from HPC. Thanks for your help.
Re: Lasercut Help Required
Posted: Mon Dec 24, 2018 5:19 pm
by Daven
We moved the forum to a new host a while back so may have lost some data!
HPC office is closed from 20th to the 2nd Jan.
There is no way to run LaserScript without the Dongle I'm afraid!
Best
Dave
Re: Lasercut Help Required
Posted: Sun Dec 30, 2018 9:55 am
by Bluestorms
Thanks for that, the laser was running yesterday, started it up today and there is a yellow mark under usb in device manager, and when I plug the usb into the pc it says cant reconise the device. Any help would be great. I have read that I need the LT Slave USB(68013A) Driver
Re: Lasercut Help Required
Posted: Sun Dec 30, 2018 9:57 am
by Daven
Did you get the HPC installation disk?
If so the USB software should be included and needs to be installed.
Cheers
Dave
Re: Lasercut Help Required
Posted: Sun Dec 30, 2018 9:58 am
by Bluestorms
Yes I have the installation disc and have installed it, and like I said it was working yesterday no problems.
Re: Lasercut Help Required
Posted: Sun Dec 30, 2018 10:01 am
by Daven
Tried a different USB port?
Does the error go when you unplug the USB and come back when plugged in?
Did Windows Update after installing?
Re: Lasercut Help Required
Posted: Sun Dec 30, 2018 10:08 am
by Bluestorms
Daven wrote: ↑Sun Dec 30, 2018 10:01 am
Tried a different USB port? Yes
Does the error go when you unplug the USB and come back when plugged in? Yes
Did Windows Update after installing? No update after installing
Re: Lasercut Help Required
Posted: Sun Dec 30, 2018 10:09 am
by Daven
So when connected and in Lasercut you try to download a file it comes up with the error?
Tried another USB cable?
Re: Lasercut Help Required
Posted: Sun Dec 30, 2018 10:13 am
by Bluestorms
Daven wrote: ↑Sun Dec 30, 2018 10:09 am
So when connected and in Lasercut you try to download a file it comes up with the error? yes comunication broke and there is nothing in the box to download.
Tried another USB cable? I shall try that now and update you.
Re: Lasercut Help Required
Posted: Sun Dec 30, 2018 10:40 am
by Bluestorms
Tried another usb cable that runs my cutter no problems and get the error usb not reconised.