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Hi all, searching for an Essex based technical expert! I know only the basics when it comes to my machine and since installing the new lens (with the help of my dad who is amazing at anything technical) I have had endless problems with the parallel beam and the optics. We have spent hours and hours attempting to solve this and just as we think we are getting somewhere it throws us again. My business is suffering terribly because of the lack of machine and with us being all the way down in Essex it's not as simple as calling a hpc technician out. Just searching for my knight in shinning armour a little closer to home. Thanks in advance for any help or suggestions!
Have you called HPC for advice? , thier awfully friendly and will give you guidance and advice. It's always possible they may have a Techy in the area at some point as well so it's always worth dropping them a call. In the interim post specifics about what the problem is exactly, if pos with pic's and a list of what you've done to put it right. Maybe some one on her can help.
HPC1290 User HPC 3020 Owner
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